NHTSA Complaint #11440025 — 2012 JEEP GRAND CHEROKEE

The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact indicated that on several occasions the vehicle would not immediately start-up. The approximate failure mileage was 74,000. Parts distribution disconnect.