NHTSA Complaint #11439959 — 2014 AUDI A8
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11439959 |
| Vehicle | 2014 AUDI A8 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
My Audi Certified Preowned A8L, 4.0 TFSI suffered a complete turbocharger failure without any notice. The car went into service 9/30/2013. I purchased the car from the same dealer that originally sold the car in Stratham, New Hampshire on 12/26/2016. I purchased an extended warranty from the dealership for 8 years, 100,000 miles. Thus, the extended warranty expired on 9/30/2021. Car has always been serviced by this Audi Stratham Dealership. During a routine trip, car stalled, went into neutral upon entering a stoplight/intersection and would not re-start. Had to be towed. No modifications ever made to this vehicle. Recently had 75,000 mile service interval completed by Audi. Car now has 81,000 miles. Audi Technical Service Bulletin [21 Engine difficult to start, turbocharger damaged, V8 4.0TFSI 21 17 27 2044640/2 November 21, 2017. Supersedes Technical Service Bulletin Group 21 number 17-24 dated February 2, 2017] describes this problem. Audi refuses to cover the ~$9,000 repair.
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