NHTSA Complaint #11439802 — 2007 LEXUS RX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11439802
Vehicle 2007 LEXUS RX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Toyota and Lexus are aware of the fact that what is called break actuator assembly, part number 44050-48191 (for Toyota Highlander Hybrid 2006-2007, and new part number for Lexus RX400h 2006-2007) and 44510-48060 (old/original part number for RX400h 2006-2007) are faulty resulting in the break system failing creating an extremely dangerous situation. Toyota extended the warranty for the part, but this extended warranty does not cover all vehicles, as it is not a recall. (The extended warranty has a maximum 150K miles or 10years clause but this is beyond the point regardless.) The part and repair costs more then $3000 at a Toyota/Lexus dealer. Toyota/Lexus is not offering a recall to avoid paying for the large number of cars out there with this well known issue which essentially renders the cars not drivable, unless the owner pays out of pocket what is close to half the current value of the car, for a defective item that is failing consistently in all these cars. Toyota/Lexus should recall the part, rather than just offering an extended warranty. This is a very well known problem, for which people have complained (including in NHTSA) for years, which forced Toyota/Lexus extend the warranty, but this is not enough as it does not cover all vehicles that it should cover.

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