NHTSA Complaint #11439715 — 2018 NISSAN KICKS
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11439715 |
| Vehicle | 2018 NISSAN KICKS |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I am unable to adjust the headrests. A very strong person can with difficulty move them, but I cannot. This is either a design problem, or manufacturing problem wherein tong separations do not align with channel separations. This means passengers cannot adjust headrest heights properly. I have been into the dealership 2times and gotten only a 'that is how they are built' response. I would have the headrests removed, but this is not legal.
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