NHTSA Complaint #11439555 — 2021 CHEVROLET TRAVERSE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11439555
Vehicle	2021 CHEVROLET TRAVERSE
Component	SERVICE BRAKES
Date of Incident	April 5, 2021
Date Filed	November 5, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Right Front break pad makes A real bad noise, Sounds like metal on metal. Took it to dealer I bought it from and they said it was a noise from ceramic pad and chevy will not fix it. I paid approx 34000 to be told they wont fix it. It sounds like a piece of junk when you hit the breaks. I have bought many new chevys in my Life time. This will be my Last. They said it wont hurt anything. I have never bought anything but big three but will buy Toyota from now on. They back their cars. I know nothing will be done about this problem but I will tell everyone I see.

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