NHTSA Complaint #11439528 — 2020 CHEVROLET TAHOE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11439528
Vehicle 2020 CHEVROLET TAHOE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

In August 2021 I got a system light for a Saftey Restraint System, aka airbag issue. This system was going on and off sometimes as little as 5 seconds apart and then sometimes would go off for a bit then back on. I live on an Island and there is no dealer here I had to buy somewhere else. There is a mechanic here that does work on vehicles and per the dealership, I bought the car from I was told if the mechanic there can do a software update which is what he thought the problem was, then I should do that. I took this advice and did it. When we drove off the light was off and fixed for about 30 minutes, then the light and safety restrain error came back on. This time remaining on. I took it back to the mechanic and got two error codes. I have since tried to contact GM and been dealing with them for 3 weeks with no assurances if I pay to get my car to a dealship to fix I would get my money back for their error. I also came across and article about investigations into 750k 2020 & 2021 GM models including 2020 Chevy Tahoe for airbags not working. As a consumer, I should have the right to be able to be reimbursed for costs accruded to me to get my vehicle where I'm forced to get it fixed.

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