NHTSA Complaint #11439501 — 2019 NISSAN KICKS

The contact owns a 2019 Nissan Kicks. The contact stated that while the vehicle was parked, the alarm activated independently and was deactivated using the key fob. Later that day the contact went to the vehicle and noticed that the turn signal lights were flashing with an abnormal clicking sound. The contact attempted to start the vehicle, but the vehicle would not start. The contact removed and replaced the battery terminals however, the vehicle still failed to start-up. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the mobilizer module was defective and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.