NHTSA Complaint #11439493 — 2013 JEEP WRANGLER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11439493
Vehicle	2013 JEEP WRANGLER
Component	VISIBILITY/WIPER
Date of Incident	November 5, 2021
Date Filed	November 5, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Mopar Performance 68018109AA A/C and Heater Actuator has failed 3 times. I've replaced the original and twice since. This part is a safety issue because it directed the heat to defrost/de-ice the Windshield and provide heat to the occupants. There is plenty of evidence on YouTube of Jeep owners replacing this part for years now and yet there has not been a Recall regarding this part. The last replacement part was in January 2020 and failed again which I just replaced. Three times since 2013 when I purchased the 10th Anniversary Jeep Rubicon new which is why I've had enough of MOPAR not caring about its customers

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Other VISIBILITY/WIPER Complaints

#11390784 — January 30, 2021 — HEATER DOES NO BLOW HOT AIR ON DRIVERS SIDES VENTS. AS A RESULT, THIS CAUSED A FROSTED BLIND SPOT ON THE DRIVER'S SI...

#11309761 — February 18, 2020 — WHILE DRIVING ON A COLD NIGHT WITH NO OTHER DRIVERS ON THE ROAD, MY WINDSHIELD SUDDENLY CRACKED. I HAD THE DEFROSTER ...

#11277402 — October 31, 2019 — REOCCURRING CLOGGING OF THE ENGINE COOLANT SYSTEM, CAUSING VERY LOW HEAT AVAILABLE FOR DEFROSTING OF THE WINDSHIELD I...

#11181301 — February 20, 2019 — TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO...

#11174896 — February 6, 2019 — DRIVER'S SIDE OF WINDSHIELD WOULD NOT DEFROST. AFTER INTERNET REVIEW, I BELIEVE MY HEATER CORE IS PARTIALLY CLOGGED ...

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