NHTSA Complaint #11439414 — 2020 BUICK ENVISION

The contact owns a 2020 Buick Envision. The contact stated while driving approximately 35 mph when the contact was struck by a semi-trailer which resulted in the side air bag not deploying. A police report was taken the contact sustained broken ribs on the left side and sought medical treatment. The vehicle was towed to a tow lot and then towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. Consumer contacted the manufacturer and was told no evidence of the airbags not deploying properly.