NHTSA Complaint #11439398 — 2016 FORD EDGE

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was running and closing or opening the door, the horn honked twice. There were no warning lights were illuminated. The contact called the local dealer who informed the contact about diagnostic fees. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact was concerned about the unauthorized use of the horn. The approximate failure mileage was 30,000.