NHTSA Complaint #11439303 — 2016 NISSAN MAXIMA

The contact owns a 2016 Nissan Maxima. The contact stated the vehicle was unable to recognize the key fob inside the vehicle while attempting to start the vehicle. The contact stated a warning message was illuminated to keep the key fob close to the push to start button. The contact called the local dealer, where it was diagnosed with needing the key fob battery to be replaced. The key fob battery was changed but continued to experience the failure. The contact also stated that the vehicle was also stalling. The contact took the vehicle to Paul Miller Nissan (930 Kings Hwy E, Fairfield, CT 06825: (203) 335-3181) where it was diagnosed with needing the transmission and the crankshaft sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.