NHTSA Complaint #11439171 — 2021 MAZDA CX-5 UNKNOWN OR OTHER

Complaint Details

ODI Number	11439171
Vehicle	2021 MAZDA CX-5
Component	UNKNOWN OR OTHER
Date of Incident	November 1, 2021
Date Filed	November 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The design of the remote control is poor. Placement of the buttons on the side and the light pressure needed to activate the unlock for the trunk has led to it opening unexpectedly. It can open and strike a pedestrian when you did not intend to activate the powered trunk open feature. It could also open when near an object and damage the trunk b/c of how sensitive the remote buttons are. This has also led to the doors unlocking b/c of placement and light pressure needed to activate. On one occasion the button was pressed accidentally and the trunk was partially open as I backed up.

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