NHTSA Complaint #11439124 — 2019 RAM 1500

On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There’S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300.00 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don’t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having this issue with no off road activity ever taking place. Could you please take a look into this since I was made aware that if I didn’t pay this large amount for the repair it could be a safety issue? Thanks for your review and looking into this matter.