NHTSA Complaint #11438947 — 2011 FORD FUSION

On october18,2021 our vehicle lost power steering. We had the vehicle towed to BobSight ford in lee's summit, mo. We heard there had been issues about power steering assist. Looked up recalls on NHTSA WEBSITE and found campaign # 15v340000. We contacted the dealership about the recall but they told us it wasn't a recall situation. We were charged $1845.97 for repairs.The vehicle was ready on October 26,2021. When there is over 393,625 vehicles potentially affected why would this not be an issue that is considered a recall. I feel that I was charged for repairs unjustly and that this dealer was negligent in their actions. Fortunately there was no crashes or injuries with this vehicle. I consider this a very dangerous situation that needs to be addressed and taken care of on all vehicles that this applies to. I feel I should be reimbursed for the charges. Thank you.