NHTSA Complaint #11438601 — 2012 FORD FOCUS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11438601 |
| Vehicle | 2012 FORD FOCUS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
We have had many issues with our Ford Focus since purchasing it the summer of 2020. First in October 2020 it needed new clutches & throw out bearing. Which cost over $1,400. Second we have had to have both left & right wheel bearings replaced. In August of 2021, we started having transmission problems. The Ford dealership reprogrammed it. It did not fix the problem. We contacted Ford & was told it is the transmission control module which is under warranty. We were told it is taking 3-6 months for the parts to get in. Our Ford dealership ordered one over 6 months ago & still has not got it in. We need our car for transportation but haven’t been able to drive it for two months. Ford needs to step up & offer a solution. We are very discouraged, disappointed & unsatisfied with Ford right now.
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