NHTSA Complaint #11438416 — 2012 HONDA CIVIC

The contact owns a 2012 Honda Civic. The contact stated that while driving approximately 5 MPH, the emergency steering warning light illuminated, and the steering wheel seized. The vehicle was towed to an independent mechanic, then to the dealer. Initially, the dealer could not replicate the failure but later diagnosed the vehicle with steering column failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 72,500.