NHTSA Complaint #11438295 — 2021 GMC SIERRA 3500

The vehicle recently had a recall repaired at the dealership. I subsequently took delivery on it as a BRAND NEW UNIT, and the brakes are extremely soft; to the point where I must depress the pedal to the floor to get it stopped even at slow speeds. I hoped it was just an air bubble from the repair; but the fluid levels are full and the dealer had no ideas on what could be wrong at this point. I have a great relationship with this dealer, and we’ll continue working on it. But GM is releasing absolute trash lately and I fear that some poor family will load up, trusting these vehicles, and be badly injured or killed. After 200 miles of driving it back to my residence, both at highway speeds and residential road speeds, these brakes have not improved; ruling out an air bubble. I’m worried it may be associated with the recall that was previously remedied.