NHTSA Complaint #11438274 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact stated that after refueling and starting the vehicle, the vehicle was shifted into drive and drove several feet before losing motive power. There were several unknown warning lights illuminated. The vehicle was restarted and then driven to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that there was a recall for similar vehicles however, the VIN was not included. The local dealer was contacted and informed of the failure. The contact was provided the cost for diagnostic testing but declined to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.