NHTSA Complaint #11438047 — 2013 TOYOTA RAV4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11438047
Vehicle	2013 TOYOTA RAV4
Component	STEERING
Date of Incident	September 25, 2021
Date Filed	October 25, 2021
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2013 Toyota Rav4. The contact stated that an abnormal clicking sound was coming from the steering column without warning. The contact had taken the vehicle to the dealer where he was informed that the steering gear and rack and pinion needed to be replaced. The contact was also informed that there were no recalls associated with the VIN. The contact then took the vehicle to an independent mechanic who provided the same information as the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.

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