NHTSA Complaint #11437970 — 2012 FORD FUSION SERVICE BRAKES

Complaint Details

ODI Number	11437970
Vehicle	2012 FORD FUSION
Component	SERVICE BRAKES
Date of Incident	October 5, 2021
Date Filed	October 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

On October 5th, 2021 around 6:20am, the brakes on my 2012 Ford Fusion Hybrid failed to slow the car in any way. This event occurred while I was on the highway (M14) going ~65mph. Unable to conventionally stop, I was a crash hazard to those around me, and to the braking traffic in front of me. After being inspected by the Varsity Ford Dealership, I was told "the brake control unit is not actuating the valves in the hydraulic control unit" and that "there is a possibility that it will also need the hydraulic control unit as well." It has been at the dealership for the past 2 weeks and is available for inspection. There were no warning messages or signs prior to the brake failing. I received a warning sign at the point of failure, but by then I already knew the brakes did not work.

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