NHTSA Complaint #11437816 — 2017 KIA OPTIMA

My Kia Optima was burning three (3) quarts of oil for every 1,200 miles driven. I brought the vehicle to Willowbrook Kia and they stated that they would need to do an oil consumption test. After the 1st test, it showed that I burned 3 quarts after 1,200 miles driven. Kia completed an intake carbon test and had me drive it for another 1,000 miles. After the 2nd test, it showed that I burned 1.5 quarts of oil after 1,000 miles. Willowbrook Kia stated that the engine needed to be replaced and it will be under warranty. They rented me a car which they paid for and it took me to call after 1 week in a half and they stated that the vehicle is not covered under warranty as I am the 2nd owner of the vehicle. The gentleman (Vic) at Kia told me the only way to get Kia to replace the engine is to drive it until their is no oil and the engine seizes. I explained to him that I drive on the expressway everyday and that is kind of like an accident waiting to happen. No accident has happened as of yet, but thought I would at least try and send a complaint your way. If there is nothing that can be done, I completely understand, but was trying to avoid a possible accident in the future.