NHTSA Complaint #11437768 — 2011 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11437768
Vehicle 2011 FORD FUSION
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I was pulling my 2011 Ford Fusion out of the driveway to park on the street in order to drive my second vehicle. When I got to the street, the power steering fault message displayed on the instrument panel and the steering wheel was very difficult to turn in either direction. This is the third time this message has been indicated. After each time, the problem was corrected by turning the car off and then restarting the car. The third time was different as when I got the car to the street and attempted to park it at the curb with the power steering disabled, the car engine actually shut off without warning. Restarting the engine and waiting to move the car a few moments cleared the fault message and the steering was returned to normal. The fourth time I went to drive the Ford Fusion, the power steering fault message returned along with the lack of assisted steering and would not clear after stopping and restarting the car several times. The vehicle has not been taken to a shop for diagnosis as of this writing.

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