NHTSA Complaint #11437591 — 2015 TOYOTA AVALON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11437591
Vehicle 2015 TOYOTA AVALON
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The steering tilt lock mechanism is failing. Vibrates loose while driving. It is a non-wear item. Toyota had to recall 2009-2012 models of Avalon for the same problem. My vehicle is a 2015 and is out of warranty and only has 50,000 miles. I did have a service center check it and they confirmed the problem. You can repair this non-wear item you must replace the complete steering column assembly. With parts and labor the cost is @ $1500. Whatever they did to redesign the mechanism since the 2012 model year to fix the problem was not effective. Toyota responded to my letter and declined to take any responsibility.

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