NHTSA Complaint #11437537 — 2017 CHRYSLER PACIFICA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11437537 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
Vehicle hard shifts, and occasionally loses all driver power input while driving. The loss of power last occurred during a left-hand turn across traffic, when the car suddenly stopped accelerating through the intersection with oncoming traffic and coasted through, finally regaining power after crossing the street. Vehicle was taken to dealership, and dealer verified this is a known issue. Dealer stated there is an updated software package which addresses this issue, and it is not covered under my 100k mile CPO warranty.
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