NHTSA Complaint #11437454 — 2015 GMC YUKON XL STEERING

Complaint Details

ODI Number	11437454
Vehicle	2015 GMC YUKON XL
Component	STEERING
Date of Incident	October 17, 2021
Date Filed	October 20, 2021
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2015 GMC Yukon. The contact stated that while operating the vehicle, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The contact indicated that recently when the failure occurred the vehicle also shut off nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the battery cables needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 18V586000 (Steering) however, the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 75,000.

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