NHTSA Complaint #11437375 — 2019 RAM 3500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11437375
Vehicle 2019 RAM 3500
Component ENGINE
Date of Incident
Date Filed
Mileage 490 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

The contact owns a 2019 Ram 3500. The contact stated while driving 20 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer twice, but the dealer informed the contact that the diagnostic results were inconclusive, and they could not determine the cause of the failure. The contact stated that the failure had recurred approximately 34 times while driving or accelerating from a complete stop. The contact also stated an unknown warning light had illuminated twice. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 490.

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