NHTSA Complaint #11437279 — 2017 HYUNDAI TUCSON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11437279
Vehicle	2017 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	July 5, 2021
Date Filed	October 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

When attempting to open the passenger side door after unlocking the car, the handle must be pulled numerous times. The door opens from the inside of the car with no issues, but cannot be opened from the outside. It started as three pills would open the door, but now it’s upward of 5-10 hard pulls to open the door from the outside of the vehicle. No warning lamps on the dash and only 37,000 miles. Not diagnosed by the manufacturer. This causes a major safety issue when needing to access the vehicle from the exterior and not being able to quickly or efficiently get into the vehicle.

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