NHTSA Complaint #11437250 — 2019 BMW R 1250 RT

Hill Start Control malfunction this feature Hold the bike when it comes to a stop uphill or downhill of 5' degree gradient or more for max 2.5 minute, when auto mode on the brake will automatically hold the bike when it comes to a stop on a gradient and release when cultch lever release bike take off, when hill hold suddenly release without warning the bike roll backward or forward depending on the situation cause crash because your hand or foot are not on the brake you rely on HSC. My 2019 BMW R1250RT HSC stop working at 15000 miles at that time intermittently once or twice a month as time goes on it getting more frequently now happen every time at any gradient and random time will release the brake suddenly from 2,3,5,10,15,20,25 seconds very annoying and scary when I'm on a uphill, at 30000 miles I bring my bike in for repair for the first time, dealer program it works for two week and stop working, second time program again I could not make it home HSC not working, 3rd time they bleed the brake system and told me the bike works as design no fault in abs system because I had the auto HSC on cause this complaint. The fact is HSC not working with auto mode turn on or off, when I pickup my bike the manager rode test and verified HSC not working in both mode, the next day dealer call me they going to order the ABS module it took two months. Fourth repair 10/13/21 replace the ABS module/pump I pickup the bike did not make it home HSC not working. I almost crash/drop my bike many times, No warring light on dash, I ride my bike seven days a week now 42000 miles on the odometer.