NHTSA Complaint #11437210 — 2013 FORD FLEX STEERING

Complaint Details

ODI Number	11437210
Vehicle	2013 FORD FLEX
Component	STEERING
Date of Incident	October 17, 2021
Date Filed	October 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

On 10/17/21 I was driving near my home and during a turn, the steering locked up and the dash read "power steering assist failure". I pulled over, called a tow truck. When they got there, they started it and the steering was working fine. They said to check the power steering fluid. I drove it home, and found it does not have power steering fluid. Ford told me it is not under any recall. It is now operating just fine. Not sure what happened.

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