NHTSA Complaint #11436893 — 2015 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11436893
Vehicle	2015 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	October 12, 2021
Date Filed	October 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The instrument panel on my vehicle, where the speed and fuel level and other important informational messages and displays are, have lines spreading horizonatally blocking information and the lighting is completely dimmed. The panel where the backup camera displays has the same lines running horizontally and dimmed . It is unsafe for me to drive my vehicle if I don't know the speed and other important information displayed. I called Ford company and was told that this particular VIN did not have a recall therefore it is my responsibility.

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