NHTSA Complaint #11436892 — 2012 BMW 750I

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number 11436892
Vehicle 2012 BMW 750I
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 56,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2012 BMW 750I. The contact stated that while stopped in traffic, a wildfire began to approach his vehicle. The contact then stated that white smoke obstructed his vision on the highway. As the contact depressed the accelerator pedal, the vehicle stalled with the transmission disengaged message on the instrument panel. The contact restarted the vehicle three times before the transmission re-engaged and the contact was able to escape the thick smoke that had covered his vehicle. The contact called the dealer and spoke to a service advisor who stated that the heat from the fire caused the vehicle to stall. The manufacturer was also notified of the failure and referred him back to the dealer for an inspection. The vehicle was not repaired. The failure mileage was approximately 56,000.

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