NHTSA Complaint #11436878 — 2013 VOLVO XC60

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11436878
Vehicle 2013 VOLVO XC60
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Water is leaking down the inside of the windshield while driving in rain. It comes from the top edge and streaks down the drivers side (left side). I spoke with a mechanic that services my vehicle and was told if it was a sunroof drain issue it would be coming down the pillars and getting on the floor. They were confident that it was the windshield that was leaking and referred me to a local auto glass business for repair. I read on a car forum about other Volvo car owners having the exact same problem with their Volvos that are around the same age as mine. It seems to be a glass adhesion failure that consistently occurs on the top edge of the Volvo OEM windshields. The forum is located at https://beranek.agrrmag.com/2015/04/volvo-glass-bonding-issue/ I also contacted Volvo about what I had found and having it covered by them, and they asked me to first get it inspected by a Volvo dealer before they would decide whether or not they'd pay for the repair. I spoke with someone in the service department of my nearest Volvo dealer and they wanted to charge me $300 just to inspect it. The date of the incident I'm giving below is the date that I first experienced the water running down the inside of the windshield while driving. Thankfully I had something within reach to wipe it with as I was doing 60 MPH on the interstate highway.

Related Complaints for the 2013 VOLVO XC60

Other VISIBILITY/WIPER Complaints

#11630743 Faulty seal in OEM windshield sealant/silicone causing water to leak on the inside of car, headliner, and inner winds...
#11627848 The windshield has come loose at the top allowing water to get into the vehicle when it rains. Water pools on the flo...
#11557746 Water enters from the front of the windshield while driving.
#11525751 Several ounces of water leaking onto drivers hands on steering wheel from top of windshield when braking in adverse w...
#11516214 Water leaking every time it rains. Running down the windshield on the inside and making it difficult to see and dang...

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