NHTSA Complaint #11436839 — 2019 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11436839 |
| Vehicle | 2019 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 51,392 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 30 MPH, a light knocking sound was heard coming from the engine. There was no warning light illuminated. The contact inspected the vehicle and discovered that the oil level was low despite recently having an oil change. The contact then added 2 quarts of oil inside the engine and resumed driving 30 MPH however, the vehicle shut off without warning. The dealer was contacted, and she had the vehicle towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 51,392.
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