NHTSA Complaint #11436460 — 2012 NISSAN ROGUE

I have a 2012 Nissan Rogue with 84,000 miles and my CVT makes a howling noise when I start up the car. After warming up the car, the howling noise continues onto the local city streets and into the highway, and after a few minutes of driving, the screeching sounds go away. A few weeks later, I brought the car into a local mechanic for an oil change and the mechanic determined that the transmission needs to be replaced. I have maintained the car in optimal care by ensuring maintenance and general repairs are done bi-annually. After discussing this matter with Nissan Corporate, they determined my car warranty has expired and they cannot extend other Nissan Rogue extended warranty for my car. However, the 2003-2010 Nissan vehicles equipped with a Continuously Variable Transmission (CVT) have a 10-year/120,000-mile (whichever comes first) CVT limited warranty extension, according to the Nissan Corporate warranty page. The cost to fix the car is approximately $5,500. The replacement of the transmission and additional normal wear and tear repairs (back rotors and pads) will cost more than the value of the car. Due to the faulty CVT design based on historic reporting on this model, I am very disappointed to learn that the quality and integrity of the transmission for having a car at such a low mileage. I had been lucky to bring the car into a local mechanic just in time before it stopped working. Had the car stopped on the highway, I would have caused a major traffic accident due to the poor quality design of the transmission.