NHTSA Complaint #11436413 — 2006 DODGE SPRINTER 2500

The contact owns a 2006 Dodge Sprinter 2500. The contact received notification of Emissions Recall T21 Reprogram Engine Control Unit. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and carbon monoxide fumes were coming into the cabin of the travel trailer and setting off the carbon monoxide alarm. Police have also warned the contact that there would be a fine for black smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, but the dealer informed the contact that they were not equipped with the tools or had technicians that could perform the recall repair. The dealer referred the contact to a Mercedes-Benz dealer. However, the Mercedes Benz dealer informed the contact that they only perform recall repairs on Mercedes-Benz vehicles. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case but could not get a dealer to perform the recall repair. The failure mileage was approximately 52,000.