NHTSA Complaint #11436270 — 2017 FORD EXPEDITION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11436270
Vehicle 2017 FORD EXPEDITION
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Throttle body failed and vehicle unexpectedly lost power while driving home from the airport at night. I did not initially realize it went into limp mode. The wrench light illuminated on the dash and I had to stop in the travel lane of a busy 45 mph street. I could not pull to the shoulder due to traffic. Other motorists were visibly angry and honking at me. After a little time I tried putting the vehicle in park, shutting it off and tried starting it again. It started with no issue and then died again a few blocks later, fortunately that time it was in a better location with no traffic. I took the vehicle to a Ford dealer the following morning, where I already had an appointment for preventative maintenance including new coolant and spark plugs. I suspected the throttle body failed after researching the issue and found a history of similar problems with other Ford products. The dealership also diagnosed a throttle body failure and charged me for a repair, which involved replacing the throttle body assembly. It is my understanding that Ford has extended warranty coverage on other models and that there may have been a recall campaign involving other models. My 2017 Ford Expedition XLT appears to have had the same issue. This problem could have been EXTREMELY dangerous if it happened on the highway or if a less experienced driver was operating the vehicle. The failure was sudden and unexpected.

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