NHTSA Complaint #11436128 — 2020 FORD F-53

A large hole melted in the front pass through storage compartment, caused by intense heat from the exhaust right below the melted spot. There is no heat shield, and the wiring for the entire coach was also at risk, some of the ceasing melted. This has been verified by a service center. There could have been catastrophic consequences had the wiring melted during travel. The problem was first discovered while traveling in August 2021, but the wiring issue was unknown until October 8, 2021 while at the service center. In addition, both rear wheels are leaking grease, the problem first noticed while traveling in New York. However, the leaking was unknown until October 8 while at the service center. These are serious issues, and have no place in a 2021 new motorhome made by Jayco.