NHTSA Complaint #11436104 — 2018 TOYOTA CAMRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11436104
Vehicle 2018 TOYOTA CAMRY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am not sure why Toyota decided to set the front bumper quite low compared to other similar sized sedans from different brands out there. In the almost 4 years since I've owned this car I have had multiple scratches and scrapes on the underside of the front bumper; it's ridiculous. A very small dip in the road most of the time leads to scratches which I can feel while driving. The only way to not feel this scraping sound is to approach the dip extremely slow at around 5 mph, which is a safety concern because I don't want anyone ramming into my car from behind. Certain roads I need to pass when I get home have truly terrible construction to the point where I feel like I'm driving my car across a rocky road. I've driven other similar sedans and I don't even feel scraping along the bottom side of the front bumper when approaching a steep dip. I just can't believe how someone in the designs team at Toyota could possibly OK such a poor design. No scratches are visible on my car until you reach the front bumper which is a total disaster. In fact, much of the paint has been scraped off clean and you can see the graphite colored body color.

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