NHTSA Complaint #11436097 — 2018 TOYOTA CAMRY

STEERING issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11436097
Vehicle 2018 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Since I have purchased this vehicle when it first came out, I have noticed that the steering is very stiff, particularly when driving along curvy, windy roads (ex. certain freeway exits/entrances that require you to follow along a curve). I did not realize how stiff the steering wheel was until I was forced to get a rental car following several car accidents over the course of 2 years. At times the steering was so stiff I actually almost dislocated my shoulder joints several times, or tore muscles/ligaments deep within my shoulder which would take at least a month to fully heal. Other cars I have driven (including a 2019 Toyota Sienna AWD have excellent steering fluidity and show no signs of stiffness). I understand that this "stiffness" is a safety feature (Anti-Lock steering) but there needs to be a way to lessen the stiff feeling as for individuals with weaker joints like me this can cause pain and injury and temporary immobility.

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