NHTSA Complaint #11436086 — 2018 TOYOTA CAMRY

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11436086
Vehicle 2018 TOYOTA CAMRY
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TOYOTA needs to amend their vehicle specs. The actual mileage on the car after my 4.5 years of ownership was TOTALLY different than what was claimed. Upon purchase I was able to achieve 44 mpg, and when fueling completely the remaining distance on the display read about 400 miles. Now I can only achieve 22 mpg and when fueling vehicle completely it now reads 320 miles remaining. This is a LIE and must be admitted by Toyota that it is a grim underestimate. Driver habit has nothing to do with this, I am a very careful (almost slow) driver and the fact that mileage varies this much after a few years of ownership makes no sense. I am dreading the day that this will eventually read 15 mpg on the display. At that point I am definitely selling this car and looking to another brand like Lexus. It is truly ironic how my dad owns a 2015 Tundra that still works like a pro and is able to achieve around 15 mpg consistently even after 7 years of ownership, and my mom's 2019 Sienna is now starting to struggle reaching 17 mpg after just a few years of driving. TOYOTA needs to seriously start concentrating more on vehicle/mechanism reliability instead of trying to install a million safety features (which I find for the most part unnecessary) like every other car manufacturer. What happened to the reliability that was there nearly 10 years ago? It's a shame because I am really trying to love my car and do whatever I can do make sure that it is running smoothly always but my efforts seem to be in vain all the time. My car has other issues as well besides this and at this point it's hard to believe that it will still be functioning great for another 10 years.

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