NHTSA Complaint #11436051 — 2013 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11436051
Vehicle	2013 TOYOTA PRIUS
Component	ENGINE
Date of Incident	August 17, 2021
Date Filed	October 8, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

We have been experiencing on multiple occasions car while driving will slow down, hybrid safety warning light on dashboard will turn on and tell us we have to go to a safe area and turn off car. The car will automatically shut down like a golf cart feeling. We have had near incidents were we have almost crashed. The car now will not go past 35 miles. We brought the car to a Toyota Dealership because we noticed their was a software update recall. When we left the car repeated the warning again about 5 minutes leaving the dealership. The dealership has not helped us and refuses to fix car. We mentioned to them that there have been many complaints regarding the same issue.

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