NHTSA Complaint #11435969 — 2022 HONDA ODYSSEY

When I first purchased my ‘22 Honda Odyssey a few months ago, the Apple CarPlay wouldn’t work, then the main center screen started black screening and not turning on. I took it in to the dealer and they ordered the part almost 4 weeks ago. It’s still not in. Anyways, about 2 weeks ago, my van randomly braked while I was going 70 mph on SRT. Fortunately, we didn’t get in an accident. There were no shadows, no other cars in front of us, not any reason for it to flash BRAKE and stop. My mom was next to me and yelled, “What are you doing there are cars behind us.” I said I didn’t know what was happening and started pushing on the gas to go again. I immediately took it to the dealer and told them I don’t feel safe driving it until they can fix the brake issue. The manager told me this happened to another lady in a ‘22 CRV from the same dealership, but she was on surface streets. It started w the black screening and than the random braking. Long story short, they replaced the tuner on her car and she hasn’t had issues in about 5-6 weeks. They told me to wait for the part, and while I wait, they can turn the safety features off. I said no thanks, I’ll leave it until they are sure it’s fixed. They won’t give me a loaner so I’ve been borrowing my parents’ car. I already have a case number with Honda and they don’t seem to be taking it seriously nor will they offer me a loaner. The dealer/manager has been extremely rude and has stopped responding when I ask him for updates. I am still waiting on the part to come in to fix the electronic issue.