NHTSA Complaint #11435615 — 2019 FORD EXPLORER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11435615 |
| Vehicle | 2019 FORD EXPLORER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 55,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
The contact owns a 2019 Ford Explorer. The contact stated while driving 60 MPH, the driver’s side roof rail detached from the body of the vehicle. The vehicle was taken to a local dealer where it was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V316000 (Structure) however, the VIN was not included. The manufacturer was informed of the failure and referred the contact to NHTSA. The failure mileage was approximately 55,000.
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