NHTSA Complaint #11435559 — 2014 LINCOLN MKT

The contact owns a 2014 Lincoln MKT. The contact stated that while her husband was driving 40 MPH, the power steering was seized, and the contact's husband had to manually steer the vehicle. The "Service Advance Trac" and "Steering Assist Fault Service Required" messages were displayed. The vehicle was taken to an independent mechanic and diagnosed with intermittent sensor failure. The mechanic reset the two sensors however, the failure recurred. The vehicle was taken to the dealer, but the dealer could not diagnose the failure since they were busy with other vehicles. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,150.