NHTSA Complaint #11435533 — 2012 BUICK LACROSSE

Driving under 40mph on two-lane road next to the lake. We heard a noise and thought we blew a tire. My husband tried to get the car under control and avoid going into the lake. The driver-side rear tire was not flat but was very "crooked". Vehicle was not driveable. Tow truck towed to dealership. Police and tow truck driver inspected the vehicle. No warnings. Upon receipt of recall notice, we brought vehicle to dealer on 8/27/2021 for service of the toe link. The service was not done because the part was not available and there was no status on when the part would be available. We are without a car. Stuck with a rental car and tow truck bill.