NHTSA Complaint #11435511 — 2017 KEYSTONE MONTANA

EQUIPMENT:APPLIANCE:MICROWAVE/VENT HOOD issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11435511
Vehicle 2017 KEYSTONE MONTANA
Component EQUIPMENT:APPLIANCE:MICROWAVE/VENT HOOD
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The contact owns a 2017 Keystone Montana equipped with a High Pointe EC942KIW RV Over-the-Range Convection Microwave - 1.5 C/F. The contact stated that upon the start of the microwave, a spark emitted from the microwave. The contact immediately stopped that microwave and unplugged the microwave from the electrical unit. The contact also stated that she noticed a black, burn spot on the back of the microwave where the electrical wire connects. The contact called the microwave manufacturer and they offered no assistance. The microwave had yet to be inspected or replaced. The VIN was not available.

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