NHTSA Complaint #11435325 — 2013 FORD ESCAPE

[XXX] October 3, 2021 at 10:09 PM I also have a 2013 Ford Escape SEL 1.6 ECO BOOST. I purchased the car is March 2018. I was permanently disabled from military service so they made me purchase a very expensive warranty and because I couldn’t work my credit had suffered while waiting on my VA and SS. That cost me 18% interest, but we had no vehicle as we had to give it back while recovering from 8 surgeries . Never missed a payment but I think I know why the bank made me pay $1800 for the warranty in cash. Less than a month both drive shafts had to be replaced. $400 out of pocket. Then Ford said I had a leak and replaced a gasket, which triggered a Ford mandated replacement of the flanged fuel line not covered by warranty. $800 out of pocket. Back up camera is a joke. They have no answer. NOW MOST DANGEROUS ISSUSE. When ever we would slow down our car lost power and stalled. The car had to be turned off and restarted. Extremely dangerous for anyone, but with my three Grandchildren we had to get to the bottom of it. Another Ford dealership said it was a bad battery. Charged me $140.00 and didn’t change the battery. We bought a $200 battery but this has not stop the problem. Seems when you let off gas is mainly when. Making Red lights and stops dangerous, your at a stop light or sign you must be aware that the car could stall 50/50. We can’t put our Grandchildren in the car. It’s not safe We paid $400 to replace the fuel something or other, that controls the amount of fuel going into the combustion chamber as I was told, BUT nope hasn’t worked. NOW when the car does take off the RPM shots up before the gears shift. We took it to get the code read and it’s telling us to replace the TURBO. If they said something should be fixed we fixed it. I ask them about recalls on 2013 Ford Escapes and was told straight to my face there were non though I had gotten letters regarding the doors. Also by the way I know that a coolant system is a closed system and we are losing. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM