NHTSA Complaint #11435231 — 2016 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11435231
Vehicle	2016 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	October 2, 2021
Date Filed	October 2, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

For the longest (approximately two years now), my backup camera would "go out" sometimes when I engage reverse, or it would show squiggly lines to where I can't use it. This happens quite often - especially when I need it. The truck is available for inspection upon request and I also have videos of the issue. For a truck of the height, I'm not able to see objects, animals or people when backing up from a stop. I took it too a dealer near me and they inspected the system and found nothing wrong. But the same problem persist. There are no warning lamps or lights when this happens. Pictures are attached for reference.

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