NHTSA Complaint #11435164 — 2004 NISSAN ARMADA

The contact owns a 2004 Nissan Armada. The contact received notification of NHTSA Campaign Number: 10E019000 (Suspension) and 10V517000 (Engine and Engine Cooling). The vehicle was taken to the dealer for recall repairs; however, the dealer only completed the recall repair for 10V517000 (Engine and Engine Cooling). The contact stated that the collar weld of the vehicle was separating. The contact also stated while driving 60 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle. The vehicle was towed to a second dealer - Jim Bone Nissan (1275 Santa Rosa Ave, Santa Rosa, CA 95404) who advised the contact that she would be responsible for the cost of the repair because the VIN was not included in a recall. The manufacturer was made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 205,000.