NHTSA Complaint #11434974 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11434974
Vehicle	2018 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2021
Date Filed	September 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

My radio screen cover is separating and looks like a big air bubble which causes the radio system to change stations and the system is not usable. So when you’re using the navigation system it cuts off the navigation system and the whole system starts to reboot. I was backing up in a reboot and he couldn’t and it affected the back up camera. I went to the dealer in Waldorf Maryland, and they told me that they had several people who complained about this the attendant said they had at least one a day they came here for that problem.

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